What is the difference between a troll and a hater

Of course it's possible to troll at a much less violent level, simply by stalking through internet communities where people might be expected to think in a particular way, and saying things that will wind them up. If you would like to try this sort of trolling to see what the appeal is, I suggest you go on to the Comment is Free section of the Guardian's website and post something like, "People shouldn't have kids if they can't afford to pay for them. End of. Women like cuddles.

How can I take 'climate change' seriously when nobody knows anything about it? Wiseman explains this as straightforward pranking. It's baiting. Other people think you're being genuine, and actually all you're doing is trying to get a reaction out of them.

Borat is that gag, written big. They might work on their differences to make an argument that is more robust or far-reaching. Sticking your oar in and distracting everybody by dragging them back to first principles is a good way to ensure that nothing constructive ever happens.

Hence the mantra, "Do not feed the trolls. Trolls often, when you talk to them, turn out to be quite nice. Our standards of courtesy are bound to our corporeal selves; freed from one we're freed from the other. Calling trolls "trolls" probably doesn't help. Second : A lot of good writers write in colloquial language. Charles Dickens sure did. Third : With thousands of articles being thrown at us daily, why should the reader force themselves to read badly written ones when they have so much other articles to choose from?

But I was curious to see if the author see through that, so I continued to search down the replies to the original comment. He ignored the completely legitimately constructive criticism that would have drastically helped him improve his writing.

This is more closely tied to what trolls are actually trying to do. But the fact that trolling can actually appear as an extremely valid and unique perspective on a topic only makes us more defensive.

It makes us feel even more inferior and dumb; even more angry; even more inclined to assume all similar criticism is trolling too. Photo courtesy of Wikipedia. If you want to figure out if a comment is trolling or real constructive criticism: Keep Calm. The entire internet is telling you to ignore trolls. To not feed them. To avoid giving them what they want your anger. If you want to figure out if the person is being genuine or is just trolling, start by questioning them politely and calmly.

On the other hand, someone who is giving you genuine criticism will engage with you without being abusive, might offer advice or might elaborate on their point. All very useful and constructive stuff! For me, this type of comment is just a personal attack with nothing of value. Specifics are constructive. Even if it does hurt to hear it sometimes, it will make you a better writer in the end.

Under no circumstances, should you delete or ignore them! Thanks to: Avanti Banerrji of Petalite. The best way to deal with internet trolls and haters is to embrace and thank them. All it takes is one troll to post a comment on your article or blog post, and BAM! Your business and website have the potential to go viral and get picked up by news outlets, online and offline. Respond professionally to trolls and enjoy the fact that they may help to catapult you and your business to the next level.

Thanks to: Amandah Blackwell of Savvy-Writer. Nap, Sweep, Swat, Flush. NAP: If they are truly trolls and not customers with a complaint, ignore them.

Take a nap. Ask any website owner with inaccurate or libelous comments respectfully to remove them. SWAT: Refute objectively with facts and no emotion; you might want to hire a writer to get the tone just right. Flush them away. Never Argue with a Fool. I developed a presentation on how to do presentations, geared to a technical audience.

They ran 2 hours. I told the mostly Ph. When it came to addressing questions, I suggested: delay, defer, go-offline. Say, "I disagree," and move on. Never argue with a fool; others can't tell the difference. Let Your Fans Do the Talking. We run an on-going video review channel and we regularly get trolls. Those that cross the line get banned, but mostly, we let our fans deal with them respectfully. We find by letting our community reinforce the expected levels of civility, we attract the right kind of viewers and thus, customers.

Thanks to: Tao Wong of Starlit Citadel. Don't Feed the Trolls! If you own a business, it's only a matter of time before you're faced with a troll or hater. Therefore, I choose one of two actions: If the comment contains a valid complaint, I address it as politely as possible and thank them for the comment.

If the comment is simply false, I respond with a correction. If it's just to incite anger, I ignore it. These types of responses take the wind out of their hater sails! Do Engage, Don't Instigate. Unfortunately, internet trolls may attack your business from time to time. When this occurs, don't panic. Getting upset and responding emotionally will only instigate the trolls to stay negative. Instead, engage with them by responding intelligently and directly addressing their negative comments.

Even if you don't "win the trolls over," other rational viewers will see that you reacted professionally.

Naysayers are Quitters. For Every One We always say for every one internet troll and hater, market three "appreciators". They speak for themselves! Make a Phone Call.

Haters gonna hate, but sometimes, the hate is facilitated by the anonymity of the internet. It's easy to shout at a faceless business online. Plus, the hate is sometimes just a cry for customer support. Making a quick phone call to the hater will often diffuse a conflict because it personalizes the interaction. The hater realizes that there is a real person behind the business who has taken the time to call and help.

It's not a silver bullet, but it often turns a hater into an evangelist. Thanks to: Brandon Bruce of Cirrus Insight. I created a belief system known as R2C2 that has helped myself and others negate negativity from detractors. The acronym stands for, "Ridicule is the Respect of the Critics paid to the Champions". The mindset shift encapsulated in this phraseology orients your focus towards your greatness. What was a trigger for sadness--someone else's disempowering statement--becomes a reminder of your prosperity.

This mental belief is the difference between an "upbeat" and "beat up" achiever. Use R2C2 today. Thanks to: Michael Guberti of Teenager Entrepreneur. Let it Go". If you have a personal attack against you or a person in your organization, the writer has already destroyed their own credibility. As painful as these types of personal attacks can be, ignore them.

Otherwise, you will be viewed as stooping to their level. Throughout your life, there will always be those, for their own reasons, looking to bring others down.

NEVER get caught up emotionally. That is exactly what they are trying to bait you into. Again, this is what they are looking for.

Steal Their Thunder! Use the hater for one of your speaking points. Compare the hater to one of your happy clients. Another writer who wrote a book comparable to the hater's thanked us for our advice and told us he can't wait to come back with his next draft. So, who do you think is going to be successful?

Never Respond. There's only one rule when it comes to dealing with Internet trolls: Never respond. Doing so only encourages trolls to keep the game going. If you must, instead of responding directly in the channels where the trolls themselves are operating, use your existing and verified channels - social media, website, blog, etc.

Never play the game on the enemy's turf. Thanks to: Carmi Levy of Voices. Stick to Your Anti-troll Rules. I'm very strict when it comes to the idea of online trolls; treat them like you would treat someone who came into your place of business in real life.