How many tfl information centres are there

The use of LED Lighting, video screens, and a simple colour and material palette create a clean and modern ambiance. Flow diagrams and ergonomic assessments maximize the use of space to improve visitor experience. The focal point of each centre is the new curved desk unit, ergonomically designed to improve staff comfort and usability.

The glass screens were removed to allow greater interaction between Staff and Visitor. Thames Clippers Tickets App Do you often travel with us? Save time and buy tickets directly through their app Online Buy single, return, River Roamers and Joint Tickets online and show the PDF ticket on your device before boarding. Prices The River Bus is divided into zones, just like the tube.

For all discounts, please see below. Bikes You can bring your bike on board at no extra cost Dogs Dogs are allowed on board. Please keep them on a lead. Go unlimited Explore more with River Roamer tickets, unlimited all-day travel across all of our piers or choose an East Zone River Roamer to explore the Royal Borough of Greenwich and the area. Other tickets. Learn more. Carnets A flexible solution for those who travel with us on a regular basis.

Book now. Gift vouchers Purchase one of our gift vouchers and treat friends or loved ones to a fantastic experience on the river. Passengers with paper Travelcards will need to purchase their tickets online, via the Tickets app or with the self-service ticket machine and select the TfL Travelcard option.

This discount can be accessed by selecting the Freedom Pass fare via our website, the Tickets app, at the ticket office or at the ticket machine. Please note that as the Freedom Pass does not hold credit it will not work with touching in and out at the Oyster card readers at piers.

Please visit the Freedom Pass website to find out more. We are unable to extend a similar discount to holders of Senior Railcards. Any person with a valid Disabled I. This includes Single, Return, River Roamer and season tickets. Back to the top. London Transport How do I plan my journey? How much does travel in London cost?

Which ticket should I buy to get the best value? When can I travel with my ticket? I am traveling with children. Do they need a ticket too? Can group or families travelling together use the same tickets? Are there discounted ticket prices for senior citizens? No, there is no discount available for Senior Citizens except for London residents.

Do I need to provide a passport photo to buy a Visitor Oyster Card? Can I use the Visitor Oyster card as soon as I receive it?

I am coming to London for a long weekend. How much credit will I need on my Visitor Oyster card? Yes, once you have received your Oyster card it is ready to use. Can I top up my Visitor Oyster card online? I bought a Visitor Oyster card a couple of years ago. Can I still use it when I come back to London? Can I get a refund of any unused credit at the end of my trip to the UK? Your Visitor Oyster Card will be cancelled. Please help!

I have read somewhere that there are group tickets? Is a 7 day Travelcard valid for flexible days, or consecutively? A 7 day Travelcard is valid on consecutive days only. My London Travelcard has arrived but is stamped with the wrong date what should I do?

What is this and where do I get one from? Why do you ask for the start date on a Travelcard? Airport Transfers. Getting in and out of London. Where are you flying to?

Terminal 4 The National Express service leaves from stop 13 and 14, just outside the terminal. Terminal 5 The National Express service departs from stop , just outside the terminal. How to get to the tube?

Terminal 1, 2 and 3: in the central area between the terminals Terminal 4 and 5: in the basement of the buildings All stations are in within Zone 6. Find out more Comparison Chart Type of transfer How long does it take?

How often does it run? Where in London does it take me? Gatwick Airport Transfers Gatwick Airport is located How to catch the Express? The train station is only 2 minutes by foot from the airport terminal and there is easy access via lifts, escalators and ramps. Luton to London train mins Approx. Airport transfers Will I receive a Heathrow Express ticket in the post or by email? Can I cancel my Heathrow Express order? My plans have changed.

Do I need to redeem my Heathrow Express e-ticket? Single : All single tickets are only valid on the date of travel specified on the ticket when purchased Return : Your outbound journey must be must be made within 5 days of the date of travel specified on the ticket when purchased.

How long does a Gatwick to London bus transfer take with National Express? The ticket office located at Colonnade Walk is a short walk from Victoria Station. Find out about the inclusive London. Getting to and from the airport. Getting around in London. Useful links. Bus National Express buses from Heathrow are able to carry wheelchairs weighing up to 23kg. Tube At Heathrow Terminals 1, 2, 3 and 4 tube stations there is step-free access from the train to platforms and ticket offices.

Wide paths Disabled toilets Disabled seating in check-in areas Train Gatwick Airport train station has step-free access and a ramp to help you board the train. Bus National Express buses from Gatwick can carry wheelchairs weighing up to 23kg. Bus National Express buses from Stansted are able to carry wheelchairs weighing up to 23kg.

LUTON Wheelchairs available to borrow Disabled toilets Assistance boarding and leaving the plane Train Luton Airport Parkway train station has step-free access with lifts and escalators from street level to all platforms. Bus National Express buses from Luton are able to carry wheelchairs weighing up to 23kg. Back to top. Stations with step-free access to platforms are marked with a white symbol, and stations with completely level access onto the tube are marked with a blue symbol.

If you have a Blue Badge and are driving in London, you can register so that you do not have to pay the Congestion Charge. More information here. London Underground Tube All tube stations have an extra-wide entrance barrier so passengers in wheelchairs can get through.

See a full list of step-free stations here. To travel on the Tube, you will need a ticket - there is no discount available if you do not live in Britain. The easiest way to travel is with either a Travelcard or a Visitor Oyster Card.

Bus Every London bus can carry wheelchairs as big as 70cm x cm. All London bus routes apart from 9 and 15 can be lowered to pavement level to allow disabled customers to easily get on. All buses have an easy access ramp, which can be used by wheelchair users to get on You can travel on London buses for free if you are a wheelchair user, but everyone travelling with you needs a ticket.

Taxi All licenced taxis black cabs in London are accessible for wheelchairs. By UK law, all taxis and private hire vehicles have to let you travel with your guide dog or other assistance dog. Minicabs must be booked in advance. Accessibility can vary so check in advance or when booking The London Taxi website offers more detailed information on taxi travel around London.

However, staff will do their best to help you whether you have booked or not. See more information about the accessibility of London Overground services. Useful links Disabledholidays. Help and Guides.